FAQ

Frequently Asked Questions

How long does shipping take?

Orders are usually delivered within 3–7 business days across India.

How can I track my order?

Once your order is shipped, tracking details will be sent via email or SMS.

Do you accept returns?

Yes, returns are accepted for eligible products within the return period mentioned in our Return Policy.

What if I receive a damaged product?

Please contact us within 48 hours of delivery with photos of the product and packaging.

How can I contact KRŌMIX?

Email us at kromix/in@gmail.com or message us on Instagram @kromix.in

Which payment methods do you accept?

We accept UPI, credit/debit cards, net banking, and other secure payment methods available at checkout.

Can I cancel my order?

Orders can only be cancelled before they are shipped.